Past Client Testimonials


We love happy clients! Here is what some of our past clients had to say about our services:

Westport Mortgage was very easy to work with, and they handled my mortgage needs professionally and efficiently.  Both Ken and Karissa were always available to answer my questions, and always got back to me in a timely manner.  I would recommend this company to anyone in need of a mortgage

Jim T. | Norwalk, CT

“I had an outstanding experience with Westport Mortgage.  I came to Paul Lebowitz with what I was sure was going to be a near impossible task of finding a mortgage refinance that would work in my very unique situation.  Paul identified a program fit within 1 day and I closed my mortgage in just over 1 month.  Throughout, the staff was friendly, fast, and extremely efficient.  Great Job!!!  I would definitely use them again, and recommend them to everyone.”

– T.F.A.

I wanted to take the time to thank everyone at Westport Mortgage for helping me finding the perfect mortgage in such short notice. I had only about 5-6 weeks on my closing. Karen and Karissa were a delight to work with and made sure I understood step by step what was going on and made sure to have all the paperwork ready to submit. Everything went smoothly and had the closing done right on time. I highly recommend them!

Christophe from Stamford, CT.

“We used Westport Mortgage from structure to closing.  Our broker, Bill, educated us on the various instruments available and their applicability to our transaction.  We felt informed and secure about our choices and the ultimate process. 

Our mortgage processor, Lisa, did Yeomans work to ensure all the parts were in place and on time.  We were very pleased with Westport Mortgage and recommend them highly.”

Leslie and Gail

My husband and I just bought our first home. Westport Mortgage helped us fulfill our dream. We are so thankful for all their hard work and dedication to their clients. They were very professional, caring and worked in a timely manner. Thank you for all your help.

Alina and Fabian

“The mortgage process is certainly a long and cumbersome one these days as compared to years past.  Shortly after working with Ken, we found the house we wanted so it was a quick turnaround in terms of requirements for getting a mortgage.  Once we aligned with Ken in getting him all the necessary details to start the process, he engaged Lisa to help us pull together all the necessary documentation.  Both Ken and Lisa were responsive and answered our questions.  Being first time home buyers, we were very detailed and did have a lot of questions about the process and they gladly answered all the questions.  Ken also came to our closing to make sure everything went smoothly which was very reassuring to us as buyers.  In summary, both Ken and Lisa made a very cumbersome process less overwhelming than it could have been.  We would recommend them.” – Rebecca & David N., Ridgefield CT

I just want to say the Westport Mortgage made the process of buying a home easy.  Everyone there helped get us the best mortgage possible, always answered all of my questions(no matter how silly they might have been) and I was always able to talk to someone when I called or got a call back quickly.  I would recommend Westport Mortgage to anyone who is thinking of buying a house.  Professional and caring(good combination).    J. Ruscitti, New Fairfield, Ct.

Paul and Karissa recently helped guide us in obtaining a mortgage for the purchase of our new home.  I can’t praise them enough for their attention and counsel in this process.  Our home purchase had a very short time to close and Paul provided great insight and was able to secure a mortgage product that none of his competitors were able to obtain.  He was always available to talk through things and made my life incredibly easier and less stressful by knowing he was on the case.  As an example, with interest rates bouncing around, he made a quick judgement and was able to lock in an even lower rate right before we were going to close.

Karissa was an absolute star.  She made the whole documentation process go incredibly smooth.  She kept in contact with our lawyer and realtor to make sure everything proceeded on time and without mistakes.  She would check in with us to keep us apprised of how things were proceeding with the bank and assured us that we were on track for our quick closing.  Our lawyer, who had not worked with Westport Mortgage before, commented that of the hundreds of closings he had worked on, this was the smoothest closing he had ever witnessed.  This is all due to Karissa’s hard work and incredible attention to detail.

I have and will continue to recommend Westport Mortgage to anyone who has a need for a real estate financing.  They are a truly trustworthy provider.”

PS – Fairfield, CT

I have already sent you a friend of mine and she is closing next month, Bill and Lisa were absolutely marvelous I cannot say enough of what they did for me I always had a positive feeling Bill always left me with such confidence after talking to him that nothing would be going wrong. And if it did, he would take care of it, which he did. Thank you Westport Mortgage M. Gleason

 

“it was a delight working with Westport Mortgage. We worked with Karissa who was an absolute pleasure to deal with. The whole process could not have been more seamless, Karissa was quick in her responses and follow-up with concerned parties to ensure that there we no delays in processing the mortgage. We were able to get our mortgage approved by the closing date in the contract.” – PrashanthMendez review email

 

When I was ready to buy a home, I was pretty lost all the way around as I have been in my present home for just shy of 30 years, and really didn’t know where to start. My realtor and good friend of 40 years recommended that I contact Paula at Westport Mortgage, which I did. Paula was very respectful, kind and responsive. She was also reassuring as she guided the process for me, something as I shared was very unfamiliar. Before long, I was contacted by Lisa who started the arduous task of getting my paperwork together. I must say, numbers are not my strong point and Thank God for Lisa, because trying to put all of my financial pieces together took a lot of effort, expertise and patience – all which she has. She brought the process to conclusion in a very timely manner while keeping me updated on a regular basis. I can’t thank Lisa and Paula enough for guiding me through this process to a very successful conclusion!

 

Most sincerely,

Ann M. Romanello

As a first time homebuyer, we were unfamiliar with the entire process of purchasing a house, but found Westport Mortgage Broker, who not only was patient with us but also walked us thru each of the steps of the process. They are extremely knowledgeable and professional, and worked hard to get my family into the home we really wanted. We couldn’t be happier and I recommend them to all people out there who are looking to buy a house. Special thanks to Karen, Ken and Karissa. – Angelinne

 Aimee Hiltz Review

“We were referred to Westport Mortgage by a very respected real estate professional who said we need look no further, and he was right.  From the introductory phone conversation to the closing, Westport Mortgage exhibited a consummate high-level understanding of the overall deal, provided excellent service in dealing with the documentary requirements of the mortagee bank and deal professionals, and maintained a constant sense of the pace of the deal to help keep all the players on the time line.  Their familiarity with special aspects of a deal, from bridge loans to short sales, was impressive.  If you want a team of professionals who know where to troll in the lending industry for the best rate and terms, and that cheerfully takes loads of the stress of deal mechanics away from you, talk to Westport Mortgage.” – Rob, Weston

I can highly recommend Westport Mortgage!   The process was seamless with very little work required on my part – Karissa and Karen and the rest of the team handled everything.    I felt the rate I received was very attractive and they were able to reschedule the closing so that I could close three weeks earlier than I had initially planned!  They were professional, pleasant and responsive – again, I highly recommend!

CC – Greenwich CT

Lisa and Paul,

 I have just returned from my closing and I wanted to thank you both for the AMAZING service provided.

From day 1 working with you both, you went above and beyond to help get me into this refinance and make this a reality.

Your prompt, professional, and attentive handling of this file was impressive.  From the speed at which emails were returned to the constant communication, updating me on the progress of what was going on, I always felt in the loop and fully informed.

I really appreciate your patience and help.  I would definitely recommend your services to anyone looking for a mortgage in the future.

Many thanks” – Kristine

Thank you both for being so helpful, professional, responsive and kind during my application process. I truly appreciate your being an ear to my angst over buying this house and through all the many highs and lows of the process. I would highly recommend you to others. Geralyn

I was very pleased with Westport Mortgage and especially the service I received from the team that I worked very closely with (Lisa A and Ken C). I could not have asked for a more attentive and professional team than the two of them. Both of them worked very hard with getting me the program that I knew was beneficial to me and my needs. Thank you Westport Mortgage and especially Lisa and Ken for making the progress of obtaining a mortgage a non-stressful time and a less chaotic process! Thank you” – Shiela

In this modern world, it seems that every single day, every little thing gets more complicated. More paperwork, more regulations, more details to disclose to lenders, more hoops to jump, and more variety of ways for lenders to get more money out of you, now or later. 

Westport Mortgage makes every possible effort to team up with you to get the best possible deal within the parameters you lay out for them.

We have worked not once, but SEVERAL times with Westport Mortgage and between Karen and Karissa they have managed to contribute significantly to our family’s well-being.

Let’s face it, a good mortgage will allow you to plan for the long term. A good mortgage will allow more money to stay in your pocket. A good mortgage is not always the cheapest, remember that time, certainty and security have their value.

Of course you have to be an informed consumer, that is true on EVERY aspect of life and, sometimes, some pushback is healthy for the service provider-customer relation. It keeps it healthy.

 Do not hesitate in picking Westport Mortgage for your financing or re-financing needs. Be on your toes. Read. Understand. Ask. YOU are as much part of the Mortgage Team as the people at Westport Mortgage. 

 The difference with them is that they will listen. – Hector in New Canaan

 

Bill was referred to us by family members and when we moved back to Connecticut we contacted him to help us get a mortgage. We had a few issues that occurred with our previous home and the sale of the property that forced us to wait to get a mortgage. Bill stayed on top of things and was ready to help us as soon as we were clear. Bill and Karissa worked diligently to help us get our mortgage approval and closing done with very little stress and issues. They got us to the closing table with no closing costs or pre-paid costs out of pocket which made the closing even better.

6 months after closing on our mortgage Bill contacted me and told me about a refinancing option for FHA loans.   Once again we did not have to come up with money for closing out of pocket and our mortgage payment dropped over $300 per month!!! What an awesome win for our family.

Bill and Karissa and courteous and efficient and great to work with. Even when we had ridiculous questions they were quick to provide answers and not leave us worrying.  Our attorney told us that she wishes that Karissa could work on every loan that she closes because she was so great to work with.

 Thank you Bill and Karissa for helping our family (twice!!!) We are always happy to recommend you to friends, family and anyone who asks.” – David and Kimberly Prudhomme

 

The expertise and professionalism of Westport Mortgage made our first home purchase smooth and easy. A process that seemed daunting in the beginning turned out to be a snap. – Allan

“Hi Karissa, My family and I are beyond happy with how you, Paul, and the rest of the Westport Mortgage team worked with us through the entire process. Anytime we had questions we received quick and helpful responses; we were never left in the dark about anything. We received very personal service and it felt like we were dealing with good friends during the entire process. We will gladly recommend anyone we know looking for a mortgage to your office.

 I cannot say it enough; thank you for everything and helping my family buy our first home.” –  The Steins

Paul and Karissa were extremely helpful in our recent refi. Paul was able to reduce our monthly payment by 10% and Karissa made the process extremely easy for us. Also, this is our second mortgage through Paul & Karissa and both times they were able to negotiate credits which reduced out closing costs significantly. We highly recommend Westport Mortgage especially the team of Paul and Karissa! – Phil, Norwalk CT

“Hello Karen, Karissa and PaulThank you very much for your help and support throughout the process. I and my wife are very pleased to have worked together with you.  We think you were instrumental in understanding our needs, identifying the right loan type for us, finding the best interest rate and be always ready to clarify any question we had. Your customer service approach and support in the preparation of the documentation as well as your understanding of our tight deadlines was very appreciated. We definitely recommend WM to anyone because of your customer service, professionalism and network.” – M&M Bechelli

We had a good experience with Westport Mortgage. The team is professional, responsive and helped us secure a very attractive rate for our refi in a timely manner.Refinance Client (when asked to publish review, requested to be unnamed)

“My husband and I were nervous first time home buyers with lots of questions. Paula and Lisa were incredibly patient and explained every option and step of the process to us clearly. They calmed my nerves and helped us chose the right mortgage for our needs. I highly recommend them personally and professionally! ” – Lauren and Darius, Bethel Ct

 “Working with Karen and Karissa at Westport Mortgage made it really easy for me as a first time home buyer, because I always felt in good hands with this team.  Before starting the home search, Karen helped me understand what I could afford based on my details, so I felt comfortable making an offer on a home.  The communication was quick, responsive, and it was always easy to understand what the current status was and what was needed from me. Karissa even coordinated with my realtor and attorney on what they needed to do, so instead of worrying about a mortgage, I was able to focus on other details.  I would not hesitate to use them again, and have already recommended the team to friends in the market!” – Sam Barik, Stamford, CT

“Throughout the recent purchase process of our new home we were thankful to have Westport Mortgage help us with our loan as they were extremely efficient, professional and friendly. Working with Karen and Lisa was a pleasure as we felt that they were always looking out for our best interests. They made the process easy and worry-free so that we could focus on the other parts of the purchase. We would certainly recommend Westport Mortgage to our friends and family as they truly provided first class service.” – V. Caurant

“Hello Karissa, It was a pleasure working with yourself and Bill. You both made the process so easy for us. Your services were extraordinary and we want to thank you so much for assisting us. You handled everything with ease and professionalism. We would definitely recommend Westport Mortgage.”  – Peter and Sara, New Fairfield, CT

Karen, I wanted to take a moment to thank you and your team (especially Karissa) for the wonderful job you have been doing in helping me get my mortgage to this point. As this is my first house I was very nervous about the process and your folks have been a life saver in directing me through every step along the way. After my first few interactions with your team I became very confident and comfortable that your folks were working in my best interest, not to mention every person from my real estate agent to my lawyer all have a great opinion of you and the services your team provides.

I recommend Westport Mortgage to anyone who is looking to buy a house; the service and attention to detail your team provides are exceptional. Thanks and looking forward to moving!” – Brendan Rueli, Stamford