Past Client Testimonials


We love happy clients! Here is what some of our past clients had to say about our services:

“My family and I had the most wonderful experience working with Westport Mortgage and I would 100% recommend working with them to everyone I know. As a first time home buyer, I was nervous and definitely needed guidance. Bill McNamara was an absolute joy to work with and he truly helped me with any question I had. Karissa Reynolds was very helpful and assisted me in the process as well. Westport Mortgage went above and beyond with helping my family and I; if you are working with Westport Mortgage rest assured you are in good hands!!” -Jazmin I, CT

Hi Nancy-Just saying THANK YOU for playing such an awesome role in helping us secure our dream home.  We were truly blessed to have you on our team.  Forever grateful!  The Powell’s

“Hi Nancy-I just wanted to say thank you for your help yet again and for making the mortgage process so easy and painless!  You are always so easy to work with and a pleasure to deal with, Westport Mortgage is lucky to have you back!  Sincerely, Dave”

Westport Mortgage is AWESOME!! They just handled our refinance and it could not have gone smoother! Nancy is a doll!!! She responded quickly every time I reached out and answered any questions I had (even when I asked more than once!) Did I mention they saved my husband and I ALOT of money on our monthly payments and our interest rate could not be lower!!! I highly, highly recommend Westport Mortgage, you are 100% in good hands if you decide to work with them!!

“We had a very positive experience with Westport Mortgage purchasing another home.   We have worked with Chris Kantzas on many real estate dealings and he didn’t disappoint!  Love working with him and the team.  He’s always thorough and communicative.  This time was our first time working with Karissa and she was awesome.   Quick, responsive, friendly and very efficient.  The team made this a very easy, smooth transaction. Closed very fast. Over all we had a great and seamless purchasing process thanks to Chris and Karissa and the team!  Highly recommend Westport Mortgage!” – Elizabeth and Eric | SoNo, CT

We have now worked with Westport Mortgage on our last three home purchases and refinancing.   They have been a dream to work with and have made this process so easy and issue free.  Karen Mulreed and her team are true professionals and we had a flawless mortgage search and close. A great company to work with on purchasing or refinance.   Many thanks to the entire team for another great experience. – Gregg and MaryBeth

“We had a wonderful experience working with Westport Mortgage in particular with Bill McNamara and Karissa Reynolds to buy our first home. They were straight forward and very helpful in explaining the process from start to finish. They were informative, extremely thorough and attentive to our financial needs, thus making sure that we were getting the best deal possible. We highly recommend Westport Mortgage to anyone.” – H.D., A first time home buyer

The entire team at Westport Mortgage was very helpful, from providing guidance and advice, to securing a lender appropriate to our needs, to helping with all the closing details.  They sent us constant reminders regarding upcoming deadlines and forms to fill (and correct).  They kept up momentum throughout the entire process. We would recommend them to anyone in need of mortgage broker. – Name Withheld

“Bill McNamara was my loan officer and I have told Bill that he could use me any time as a reference.  I live in a 55 plus community and have told the president of the board of my community to use me as a point of reference should anyone approach him regarding a reverse mortgage. Bill is a consummate professional and an extremely patient person.  I am sure that I asked many questions twice and he happily answered them twice!” –Name Withheld

We loved working with Karissa and Paul on the refinance of our home. They were professional at all times, and made the whole process an enjoyable experience. They kept us updated every step of the way. We are especially grateful to Karissa. We communicated with her frequently, and she was always friendly, professional, efficient, and most importantly, patient! Thank you, Karissa! We highly recommend Westport Mortgage. If you are looking for a professional and personal experience, you need to call Westport Mortgage. – Michele and Manny from Shelton, CT

“I had an outstanding customer service experience at Westport Mortgage!  From my initial contacts with Ken and Bill, who were very helpful, knowledgeable, and efficient, to working with Lisa who is simply amazing and takes all obstacles in stride, this group of people have a ‘can-do’ approach to the daunting details!  And then then finally, this team provided seamless handoffs with the attorney’s office to make this a very positive experience overall.  My thanks to all, and especially Lisa!”

 -A.V., Ridgefield, CT.

Westport Mortgage was very easy to work with, and they handled my mortgage needs professionally and efficiently.  Both Ken and Karissa were always available to answer my questions, and always got back to me in a timely manner.  I would recommend this company to anyone in need of a mortgage

Jim T. | Norwalk, CT

“I had an outstanding experience with Westport Mortgage.  I came to Paul Lebowitz with what I was sure was going to be a near impossible task of finding a mortgage refinance that would work in my very unique situation.  Paul identified a program fit within 1 day and I closed my mortgage in just over 1 month.  Throughout, the staff was friendly, fast, and extremely efficient.  Great Job!!!  I would definitely use them again, and recommend them to everyone.”

– T.F.A.

I wanted to take the time to thank everyone at Westport Mortgage for helping me finding the perfect mortgage in such short notice. I had only about 5-6 weeks on my closing. Karen and Karissa were a delight to work with and made sure I understood step by step what was going on and made sure to have all the paperwork ready to submit. Everything went smoothly and had the closing done right on time. I highly recommend them!

Christophe from Stamford, CT.

“We used Westport Mortgage from structure to closing.  Our broker, Bill, educated us on the various instruments available and their applicability to our transaction.  We felt informed and secure about our choices and the ultimate process. 

Our mortgage processor, Lisa, did Yeomans work to ensure all the parts were in place and on time.  We were very pleased with Westport Mortgage and recommend them highly.”

Leslie and Gail

My husband and I just bought our first home. Westport Mortgage helped us fulfill our dream. We are so thankful for all their hard work and dedication to their clients. They were very professional, caring and worked in a timely manner. Thank you for all your help.

Alina and Fabian

“I just want to say the Westport Mortgage made the process of buying a home easy.  Everyone there helped get us the best mortgage possible, always answered all of my questions(no matter how silly they might have been) and I was always able to talk to someone when I called or got a call back quickly.  I would recommend Westport Mortgage to anyone who is thinking of buying a house.  Professional and caring(good combination).”    J. Ruscitti, New Fairfield, Ct.

Paul and Karissa recently helped guide us in obtaining a mortgage for the purchase of our new home.  I can’t praise them enough for their attention and counsel in this process.  Our home purchase had a very short time to close and Paul provided great insight and was able to secure a mortgage product that none of his competitors were able to obtain.  He was always available to talk through things and made my life incredibly easier and less stressful by knowing he was on the case.  As an example, with interest rates bouncing around, he made a quick judgement and was able to lock in an even lower rate right before we were going to close.

Karissa was an absolute star.  She made the whole documentation process go incredibly smooth.  She kept in contact with our lawyer and realtor to make sure everything proceeded on time and without mistakes.  She would check in with us to keep us apprised of how things were proceeding with the bank and assured us that we were on track for our quick closing.  Our lawyer, who had not worked with Westport Mortgage before, commented that of the hundreds of closings he had worked on, this was the smoothest closing he had ever witnessed.  This is all due to Karissa’s hard work and incredible attention to detail.

I have and will continue to recommend Westport Mortgage to anyone who has a need for a real estate financing.  They are a truly trustworthy provider.

PS – Fairfield, CT

“I have already sent you a friend of mine and she is closing next month, Bill and Lisa were absolutely marvelous I cannot say enough of what they did for me I always had a positive feeling Bill always left me with such confidence after talking to him that nothing would be going wrong. And if it did, he would take care of it, which he did. Thank you Westport Mortgage” M. Gleason

It was a delight working with Westport Mortgage. We worked with Karissa who was an absolute pleasure to deal with. The whole process could not have been more seamless, Karissa was quick in her responses and follow-up with concerned parties to ensure that there we no delays in processing the mortgage. We were able to get our mortgage approved by the closing date in the contract. – Prashanth

Mendez review email

As a first time homebuyer, we were unfamiliar with the entire process of purchasing a house, but found Westport Mortgage Broker, who not only was patient with us but also walked us thru each of the steps of the process. They are extremely knowledgeable and professional, and worked hard to get my family into the home we really wanted. We couldn’t be happier and I recommend them to all people out there who are looking to buy a house. Special thanks to Karen, Ken and Karissa. – Angelinne

 Aimee Hiltz Review

“We were referred to Westport Mortgage by a very respected real estate professional who said we need look no further, and he was right.  From the introductory phone conversation to the closing, Westport Mortgage exhibited a consummate high-level understanding of the overall deal, provided excellent service in dealing with the documentary requirements of the mortagee bank and deal professionals, and maintained a constant sense of the pace of the deal to help keep all the players on the time line.  Their familiarity with special aspects of a deal, from bridge loans to short sales, was impressive.  If you want a team of professionals who know where to troll in the lending industry for the best rate and terms, and that cheerfully takes loads of the stress of deal mechanics away from you, talk to Westport Mortgage.” – Rob, Weston

I can highly recommend Westport Mortgage!   The process was seamless with very little work required on my part – Karissa and Karen and the rest of the team handled everything.    I felt the rate I received was very attractive and they were able to reschedule the closing so that I could close three weeks earlier than I had initially planned!  They were professional, pleasant and responsive – again, I highly recommend!

CC – Greenwich CT

Lisa and Paul,

 I have just returned from my closing and I wanted to thank you both for the AMAZING service provided.

From day 1 working with you both, you went above and beyond to help get me into this refinance and make this a reality.

Your prompt, professional, and attentive handling of this file was impressive.  From the speed at which emails were returned to the constant communication, updating me on the progress of what was going on, I always felt in the loop and fully informed.

I really appreciate your patience and help.  I would definitely recommend your services to anyone looking for a mortgage in the future.

Many thanks” – Kristine

Thank you both for being so helpful, professional, responsive and kind during my application process. I truly appreciate your being an ear to my angst over buying this house and through all the many highs and lows of the process. I would highly recommend you to others. Geralyn

“In this modern world, it seems that every single day, every little thing gets more complicated. More paperwork, more regulations, more details to disclose to lenders, more hoops to jump, and more variety of ways for lenders to get more money out of you, now or later. 

Westport Mortgage makes every possible effort to team up with you to get the best possible deal within the parameters you lay out for them.

We have worked not once, but SEVERAL times with Westport Mortgage and between Karen and Karissa they have managed to contribute significantly to our family’s well-being.

Let’s face it, a good mortgage will allow you to plan for the long term. A good mortgage will allow more money to stay in your pocket. A good mortgage is not always the cheapest, remember that time, certainty and security have their value.

Of course you have to be an informed consumer, that is true on EVERY aspect of life and, sometimes, some pushback is healthy for the service provider-customer relation. It keeps it healthy.

Do not hesitate in picking Westport Mortgage for your financing or re-financing needs. Be on your toes. Read. Understand. Ask. YOU are as much part of the Mortgage Team as the people at Westport Mortgage. 

 The difference with them is that they will listen.” – Hector in New Canaan

Bill was referred to us by family members and when we moved back to Connecticut we contacted him to help us get a mortgage. We had a few issues that occurred with our previous home and the sale of the property that forced us to wait to get a mortgage. Bill stayed on top of things and was ready to help us as soon as we were clear. Bill and Karissa worked diligently to help us get our mortgage approval and closing done with very little stress and issues. They got us to the closing table with no closing costs or pre-paid costs out of pocket which made the closing even better.

6 months after closing on our mortgage Bill contacted me and told me about a refinancing option for FHA loans.   Once again we did not have to come up with money for closing out of pocket and our mortgage payment dropped over $300 per month!!! What an awesome win for our family.

Bill and Karissa and courteous and efficient and great to work with. Even when we had ridiculous questions they were quick to provide answers and not leave us worrying.  Our attorney told us that she wishes that Karissa could work on every loan that she closes because she was so great to work with.

Thank you Bill and Karissa for helping our family (twice!!!) We are always happy to recommend you to friends, family and anyone who asks. – David and Kimberly Prudhomme

“The expertise and professionalism of Westport Mortgage made our first home purchase smooth and easy. A process that seemed daunting in the beginning turned out to be a snap.” – Allan

Hi Karissa, My family and I are beyond happy with how you, Paul, and the rest of the Westport Mortgage team worked with us through the entire process. Anytime we had questions we received quick and helpful responses; we were never left in the dark about anything. We received very personal service and it felt like we were dealing with good friends during the entire process. We will gladly recommend anyone we know looking for a mortgage to your office.

I cannot say it enough; thank you for everything and helping my family buy our first home. –  The Steins

“Paul and Karissa were extremely helpful in our recent refi. Paul was able to reduce our monthly payment by 10% and Karissa made the process extremely easy for us. Also, this is our second mortgage through Paul & Karissa and both times they were able to negotiate credits which reduced out closing costs significantly. We highly recommend Westport Mortgage especially the team of Paul and Karissa!” – Phil, Norwalk CT

“Hello Karen, Karissa and Paul, Thank you very much for your help and support throughout the process. I and my wife are very pleased to have worked together with you.  We think you were instrumental in understanding our needs, identifying the right loan type for us, finding the best interest rate and be always ready to clarify any question we had. Your customer service approach and support in the preparation of the documentation as well as your understanding of our tight deadlines was very appreciated. We definitely recommend WM to anyone because of your customer service, professionalism and network.” M&M Bechelli

We had a good experience with Westport Mortgage. The team is professional, responsive and helped us secure a very attractive rate for our refi in a timely manner.” – Name Witheld

Working with Karen and Karissa at Westport Mortgage made it really easy for me as a first time home buyer, because I always felt in good hands with this team.  Before starting the home search, Karen helped me understand what I could afford based on my details, so I felt comfortable making an offer on a home.  The communication was quick, responsive, and it was always easy to understand what the current status was and what was needed from me. Karissa even coordinated with my realtor and attorney on what they needed to do, so instead of worrying about a mortgage, I was able to focus on other details.  I would not hesitate to use them again, and have already recommended the team to friends in the market!- Sam Barik, Stamford, CT

“Throughout the recent purchase process of our new home we were thankful to have Westport Mortgage help us with our loan as they were extremely efficient, professional and friendly. Working with Karen and Lisa was a pleasure as we felt that they were always looking out for our best interests. They made the process easy and worry-free so that we could focus on the other parts of the purchase. We would certainly recommend Westport Mortgage to our friends and family as they truly provided first class service.” – V. Caurant

“Hello Karissa, It was a pleasure working with yourself and Bill. You both made the process so easy for us. Your services were extraordinary and we want to thank you so much for assisting us. You handled everything with ease and professionalism. We would definitely recommend Westport Mortgage.”  – Peter and Sara, New Fairfield, CT

Karen, I wanted to take a moment to thank you and your team (especially Karissa) for the wonderful job you have been doing in helping me get my mortgage to this point. As this is my first house I was very nervous about the process and your folks have been a life saver in directing me through every step along the way. After my first few interactions with your team I became very confident and comfortable that your folks were working in my best interest, not to mention every person from my real estate agent to my lawyer all have a great opinion of you and the services your team provides.

I recommend Westport Mortgage to anyone who is looking to buy a house; the service and attention to detail your team provides are exceptional. Thanks and looking forward to moving!” – Brendan Rueli, Stamford